Business Enterprise Centre NT (BECNT) - Privacy Policy

1. Introduction

Business Enterprise Centre NT (BECNT) is committed to protecting your privacy and ensuring that your personal and business information is handled securely and respectfully. This Privacy Policy outlines how we collect, use, and share your information when you access our services.

By using our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

2. Collection of Information

BECNT may collect personal and business information, including but not limited to:

  • Your name, business name, contact details, and demographic information.
  • Information related to your business operations, goals, and challenges.
  • Records of your participation in BECNT programs and services.

We collect this information to:

  • Support you in starting, improving, or growing your business.
  • Evaluate the best support for your business.
  • Enable us to report on the progress and effectiveness of BECNT services to funding bodies and stakeholders.

3. Data Retention

Your information will be retained securely for as long as required to comply with funding agreements and legal obligations.

4. Use and Disclosure of Information

BECNT treats your information with confidentiality and care. We do not share detailed business ideas, plans, or financial records outside of BECNT without your consent. However, certain information may be shared under the following circumstances:

  • Government-Funded Programs – If you participate in a State or Commonwealth Government-supported program, BECNT is required under funding agreements to report participation rates and the types of services in demand. Limited personal or business details may be shared with funding bodies, but financial records will not be disclosed.
  • Northern Territory Government Departments – BECNT has strategic relationships with:
  • Department of Industry, Tourism & Trade (DITT) – Certain information may be shared with authorised NT Government staff for reporting and service evaluation purposes. Confidential financial and strategic information will not be shared without your consent.
  • Department of the Chief Minister (DMC) – Similar to DITT, certain information may be shared with authorised Australian Government staff, excluding confidential financial and strategic information unless consent is given.
  • Analytical Information – BECNT may engage external analysts or organisations to assess the economic and social impact of our services. Any private or confidential information used for analysis will be protected in both data handling and reporting.
  • Participation in Government Surveys – Commonwealth and State Governments may request BECNT to provide your contact details to invite you to participate in an evaluation survey about our services. If such a request is made, we will be required to provide your contact details, but participation in the survey remains voluntary. The Government ensures the confidentiality of your information in analysis and reporting.
  • Sharing Your Story – With your explicit consent, BECNT may feature your business story on our website, social media, newsletters, promotional materials, reports, and events. Your story may include digital images and/or videos. BECNT may also share your story with partner organisations that support or may support BECNT. Confidential or private information will only be included with your written permission. If you later withdraw consent, BECNT will make reasonable efforts to remove or amend existing materials.

5. Marketing and Communications

By agreeing to BECNT’s Terms and Conditions and Privacy Policy, you consent to receiving occasional marketing communications from us about our products, services, events, and programs.

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Security of Your Information

BECNT takes appropriate measures to protect your information from unauthorised access, misuse, loss, or disclosure. Your information is only accessible to BECNT staff and authorised personnel who require it to provide services and meet reporting obligations.

BECNT does not share any details with the Australian Taxation Office (ATO).

7. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccuracies in your information.
  • Withdraw consent for the sharing of your information where applicable.

To exercise these rights, please contact us using the details below.

8. Changes to This Policy

BECNT reserves the right to update this Privacy Policy as needed. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: admin@becnt.com.au
  • Phone: 08 8944 2950
  • Address: 66 Smith Street, Level 5, Office 512, Darwin, NT, 0800

By engaging with BECNT, you acknowledge that you have read, understood, and agree to this Privacy Policy.