Complaints & dispute resolution

Problems arise every day between businesses and their employees. Most problems between employers and employees relate to issues such as wages, awards and agreements, harassment or discrimination.

While there are many ways to resolve conflicts, most problems can be resolved through simple discussion and common sense between the parties involved. In virtually all instances, you should at first attempt to resolve a dispute through direct discussion and negotiation. This will save you and your business from the possibility of a costly legal battle.

Establishing a process to resolve complaints without the need for court involvement is not only a cheap and effective way to resolve disputes, it is an important part of your legal responsibilities as an employer.